Spotlight: Jet Linx
As we approach the busy holiday season, the desire to connect (safely) with family grows. Now, more than ever, private aviation is a sensible and safe option for both personal and business travel. Jet Linx Aviation, a locally focused private jet company, has always prioritized safety, earning the three highest levels of safety ratings in the industry.
Jet Linx has continued to adapt to concerns raised by the COVID-19 pandemic, implementing protocols and procedures to provide an even more sanitary environment to give clients peace of mind when traveling.
By using member-only private aviation terminals with smaller teams and bypassing long security lines at commercial airports, Jet Linx achieves greater social distancing than commercial carriers. “We took a look at every one of the touchpoints where we need to interact with customers, and we asked ourselves, ‘Is this necessary?”’ says Tom Buffington, Jet Linx St. Louis Base president.
As travelers seek out safer flight alternatives, the company continues to see new entrants into the private aviation space. “Once stay-at-home orders lifted and travel again became feasible, we noticed a tremendous surge in interest in private aviation. We’ve seen a nearly 10% growth in our membership base since the onset of the pandemic. This summer, flight activity has rebounded right alongside that growth with 30% more hours noted between July and September.”
One of the changes the company made is allowing more customers to go directly to the aircraft from their cars, bypassing the terminal altogether. “If they need to come in, we’ve invested in products to make sure the environment is clean,” Buffington says. “Everyone on our staff is wearing Jet Linx-provided masks and practicing social distancing.”
Jet Linx remains the first and only operator in the worldwide aviation industry to utilize the new BIOPROTECTUs™ System, which encompasses an
array of EPA-registered and FDA-compliant technologies that disinfect and provide long-term antimicrobial protection. Two Centers of Excellence of the Global Virus Network proved the system’s antimicrobial formulation kills and provides residual surface protection against SARS-CoV-2 (the coronavirus that causes COVID-19) for longer than six weeks.
In addition, Jet Linx has installed BIOPROTECT™ in each of its 19 private, client-only base terminals and fleet of jet aircraft. Jet Linx also fully disinfects each plane between flights. With all of these added safety measures, Jet Linx still maintains the highest level of personalized service, catering to its clients’ specific needs and learning their likes and dislikes for a truly customized flight experience. “Our goal is that you never have to ask—we have everything there for you, whether it’s your favorite candy or the kind of nuts you like waiting at your seat,” Buffington says.
In September 2020, Jet Linx launched a new program designed to provide complete peace of mind through a plane-to-pillow travel experience—the Elevated Lifestyle Preferred Hotels Program. This first-in-industry program brings together over 50 luxury hotels worldwide into a shared benefits program, with special rates and other accommodations.
“Plus, our clients enjoy complimentary booking assistance via our dedicated Hotels Concierge Team,” Buffington noted, “meaning our members and owners enjoy excellence in service from their Jet Linx jet to their stay at any of our respected hotel program partners. There is simply no other program out there that affords such confidence in truly turnkey luxury travel.”
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