Spotlight: The Warner Hall Group
With highly trained and experienced agents focused on exceeding clients’ expectations, it’s no wonder The Warner Hall Group was recognized in Newsweek magazine as Missouri’s number one realtor in 2020.
Led by founding partners J. Warner and Sam Hall, the Warner Hall Group team is unique in that it is made up of past clients. “Not only did we work with them as their realtor, but they were so impressed with our quality of service and commitment to results that they decided to come and work on our team,” says Warner. “Because they lived the experience with us, it’s resulted in a unique community of like-minded agents dedicated to the same goal of superior service.”
Concierge-level service is just one of the things that sets the Warner Hall Group apart. There are often special needs or questions that come up during a transaction, such as what doctors clients will use when they move to their new house, or where they might find the nearest church or practice facility. Warner Hall Group has a full-time concierge available Monday through Friday to help answer these questions as they arise. “If a client is in the middle of moving and has boxes being delivered for packing, but they are working and need someone to be there to coordinate putting them in the garage, that’s the kind of thing we do to take the burden and pressure off of our buyers and sellers,” Warner says.
Continuing education is a key part of the Warner Hall Group’s philosophy. Its agents have earned numerous designations including the esteemed Certified Residential Specialist (CRS), and other accreditations the team has include Senior Specialist, Luxury Home Specialist, Green designation and more. “We try to be not just great salespeople, but also leaders within the industry,” says Hall.
With its headquarters in Clayton, and many of its agents also residing there, Warner Hall Group is consistently one of the top-producing realtors in the area. “You don’t just sell a house, you sell a community and a lifestyle, and that’s what we take the most pride in,” Warner says. “Every home we market and every buyer we work with, we try to make sure we’re matching their desired lifestyle with the house.”
Warner Hall Group is also one of the few top-producing firms that list and sell an equal number of homes. Their philosophy is that you can’t be a great listing agent if you’re not a great buyers agent, and vice versa. Whether a client’s first condo or a grand mansion, Warner Hall Group realtors work with any price point on referrals with the same level of service and pride themselves on retaining clients for many years.
“Our business is 90% past clients,” says Warner. “We now work with children or grandchildren of couples who we have worked with in the past.”